• Online registration is complete, including payment of the registration fee. You will be contacted by email with the approval of your registration contract and the confirmation of your start date.
• All prior Community Education accounts are paid in full.

Schedule changes are requested online at www.minnetonka.ce.eleyo.com. Schedule changes will be accommodated on a space available basis. An email will be sent to confirm that your request has been received. A second email will be sent when your request has been approved.

A ten-business day notice is required when withdrawing from Explorers. Withdrawal requests can be made online at www.minnetonka.ce.eleyo.com. Please note that the registration fee is non-refundable should you choose to remove your contract.

All schedule changes will take effect after ten business days. Schedule changes made with less than ten business days’ notice will not be approved. There is a $10 charge for each request for change to your child’s schedule.

Families will have the opportunity to make schedule changes to their summer enrollment up until the established deadline. Changes will be approved on a space available basis and are subject to our standard change fee of $10 per request. No change requests will be accepted after the deadline date.

Currently enrolled children have the option of attending Explorers on days for which they are not currently enrolled. Care is available on a space available basis, and requests must be received at least 24 hours in advance. Please contact our Billing and Enrollment team with your request. Add-a-day rates apply.

Fees are charged based on the days and program components you are registered for, not on attendance (see Enhanced Sick Policy on our website for exceptions). You will not receive credit for late arrival or early pick-up, nor for when children leave Explorers to participate in other activities.

An email will be sent mid-month indicating that invoices are ready to be viewed online. The monthly fees will be charged to the credit card or checking/savings account we have on file 7 days after the monthly invoice has been generated.

A $15 fee will be added to your account if your credit card is declined for any reason. Please update your account online or notify the Billing and Enrollment office of new account numbers before your card expires, or of any changes in your account. Past due accounts will be sent to collections and may incur legal fees.

Year-end tax statements can be accessed online. Our Federal Tax Identification number is 41-6001402. This is the number you need to complete your childcare expense forms.

If you are enrolled with your employer in a Flex Benefit Plan, forms will be signed only after payment has been received. Please contact Kris Fasnacht at 952-401-6832 or kristi.fasnacht@minnetonkaschools.org if you have any questions.

Explorers does not offer scholarships. Financial assistance may be available to qualifying families through the county in which you live. Please contact Kris Fasnacht for more information.

Records concerning your child, including enrollment forms, health records, observation records and all other information about your child are confidential and will only be accessible to you, billing and enrollment staff, the Program Manager, Explorers staff supporting the care of your child and your child’s teachers and/or a person designated by the school or state to review our records for certification purposes.

We must have an Explorers childcare contract, through our Eleyo registration system for every program participant. It is important that all information on file, especially phone numbers and authorized pick ups, be kept current. Please regularly review your Eleyo account to keep information accurate.

Before school hours: 6:30 am - school start time and after school release time - 6:00 pm. Monday-Friday. We begin offering care the first day of school and conclude on the last day of school. Your childcare contract includes only days when school is in session.

Non-school Days

Offered on most non-school days from 6:30 a.m. - 6:00 p.m. These days offer a variety of activities and field trips (when permitted). These days are not a part of your before and after school contract, there is a separate registration for non-school days. Your registration for non-school days must be approved in order to attend. Here you will find the 26-27 Registering for Non-School Day Care Information. 

Early Releases and Late Starts

These days are not a part of your contract, there is a separate registration for early release or late start. Your registration for these days must be approved to attend.

Monday-Friday, 7:00 a.m. - 6:00 p.m. The summer program dates will be communicated in January of each year.

Fees are not charged on days Explorers is scheduled to be closed.

When weather or other emergencies lead to a change in the school schedule, the following practices will be in place:

Unplanned School Closures
On school closure days, the Superintendent will determine if Explorers childcare is open or closed.

• Should Explorers remain open, students registered for before or after school care on these days can attend. K-5 students will attend at Deephaven Elementary. Students should bring lunch from home.
• If school is cancelled and your child attends Explorers on these days, you will be charged the non-school day rate. If your child does not attend Explorers on these days, you will still be charged the scheduled rate per your contract.
• When weather conditions lead to any of the above situations, announcements will be made on radio station WCCO-AM and on TV stations KSTP and KARE 11. Please listen for these announcements when the weather is questionable.

Delayed Start
When the school opening is delayed by an hour or more, Explorers will be open at the regular time (6:30 a.m.). You must be registered to attend morning Explorers on the day school is delayed to utilize services.

Early Dismissal
When weather related emergencies lead to an early school dismissal, Explorers will remain open until parents or guardians have picked up all children.

• Please make every effort to pick up your child as soon as possible when school is dismissed early due to bad weather.
• You must be registered to attend after school Explorers on the day school is delayed to utilize services

All children must be signed in on an iPad upon arrival and signed out on an iPad upon departure.

Your child will be released only to people listed as authorized pick-ups. Staff is required to ask for identification from anyone unfamiliar attempting to pick up a child. If an unauthorized person attempts to pick up your child, you will be contacted. If you cannot be reached, your child will be held until you or your emergency contact person arrives. If you want to authorize additional adults to pick up your child please update your child’s profile.

Copies of legal documents regarding child custody must be provided to the program office before any staff person can actively prevent non-custodial parents from picking up their child.

1. Nous essaierons de vous joindre à votre domicile, à votre travail ou sur votre portable.
2. Call the people you listed as authorized pickups for your child.
3. Si vous avez plus de 30 minutes de retard, nous ferons appel à la police.

• 1 - 5 minutes late - $10
• 6 - 10 minutes late - $20
• 11 - 15 minutes late - $30
• 16 - 20 minutes late pm - $40
• 21 - 25 minutes late pm - $50
• 26- 30 minutes late - $60

We take our responsibility to care for your child very seriously. If you do not notify us of your child’s absence and staff spends time trying to find your child, a $10 child search fee will be assessed. Daily fees apply, even if absent (see Prolonged Illness for exceptions).

If a child does not arrive at Explorers as intended, the Site Supervisor will:

1. Contact parents.
2. Contactez l'école pour savoir si l'enfant était présent.
3. If the parents cannot be reached, persons listed as authorized pickups and/or emergency contacts will be called.
4. If we can not ascertain the whereabouts of the child, the authorities will be called.

If your child will not be attending the program because of a scheduled appointment, or other planned absence, please call your site number below and leave a message. If your child is ill, when you call the school to report the illness or pick up your child from school, also call Explorers before his/her normal arrival time to avoid the $10 child search fee.

Explorers Program Phone Numbers Listed by School: 

• Clear Springs 952-401-6975
• Deephaven 952-401-6917
• Excelsior 952-401-5631
• Groveland 952-401-5582
• Minnewashta 952-401-5481
• Scenic Heights 952-401-5464

In accordance with state regulations, the Explorers program must maintain its own supply of medication for students who may need it during program hours. While we will continue to receive support from our building health staff when available, it is essential that Explorers is fully prepared to administer health support independently.

• A written order signed by the licensed medication prescriber and the parent/guardian is required for all prescription medications. Such orders must be renewed annually or whenever medication dosage or administration changes.
• A signed Community Education Medication Form along with the medication in the original prescription container must be turned into staff.
• Prescription medication must come to school in the original container, marked with the student’s name, and must be administered in a manner consistent with the instructions on the label.
• All medication administered, will be documented. This includes the name and dose of medication, time of administration, and the name of the individual who administered the medication.
• Medications are stored in our medicine lock box.